| Qualification Summary Scott Mackay is a
Business Process Specialist and Senior Consultant/Manager
with 20+ years of experience. Scott's expertise is in
defining of Software Requirements using the Rational
Unified Process (RUP) methodology. He has worked as a
Business Analyst, Requirements Writer, Team Lead, Project
Manager, Trainer, and Business Process Architect. Scott
has most recently worked in Tax Returns, Pharmaceuticals,
House Framing Automation, Medicaid Claims, Special
Education Tracking, Learning Management, Petroleum, and
Utility industries. Prior to that he worked extensively
for government contractor companies designing and
producing surveillance, communication and weapon systems.
His major focuses have been in productivity, usability,
producibility and process improvement; and in new
products and technology implementations.
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Work History
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CSC,
Atlanta GA |
| 7/2000
to present |
Sr.
Business Analyst responsible for developing
client requirements. This includes Project
Vision, Use Case Surveys and Models, and Use
Cases developed through client interviews and
Joint Application Development (JAD) sessions.
Also mentored new employees and developed
training courses. Traveled to client sites and
development centers in India and Vietnam. Client
projects have included:
- Tax Preparation Software - 2011-2012
- Prescription Drug Databases - 2008-2011
- Construction Estimation & Sales Tools
- 2006-2007
- Time and Resources Management Tools
– 2005
- Medicaid Claims Tracking – 2004
- Learning Management Tools – 2004
- Pipeline & Vessel Reliability
Prediction Tools - 2003
- Special Education Planning Tool–
2003
- Learning Management Tools – 2003
- Time and Skills Management Tools –
2003
- Hotel Management Applications – 2002
- Work Crew Dispatching Systems - 2001
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Iconixx,
Alpharetta GA |
4/1999
to
5/2000 |
Director
of Infrastructure responsible for business
processes and procedures related to
recruiting/staffing of technical personnel. Grew
recruiting department and automated job posting
and candidate tracking. Conducted job fairs and
performed off-site candidate screenings.
Researched infrastructure needs to recommend best
cost solutions for connectivity to corporate
based server systems. |
| |
Boeing,
Duluth, GA
(formerly Rockwell) |
1996
to
1999 |
Program
Administrator performing production planning and
start up for an opto-electronic aircraft counter
measure device. Later, moved to support the full
life cycle development of the Army's Small
Low-Cost Interceptor Device (SLID). Also
supported the manufacturing development phase for
the United Kingdom’s Brimstone Missile and
Launcher. Work included establishing operating
budgets ($80M), tracking of cost and schedule
progress, staffing for initial production,
identifying problems and assuring prompt
resolution, developing and conducting customer
training, supporting proposals for additional
products. Also, developed site Intranet to
improve self-access to project data and site
policies (this grew to be called the largest
corporate intranet in existence at the time). |
| |
Rockwell,
Duluth GA |
1987
to
1996 |
Program
Administrator performing budgeting, schedule
planning and manufacturing program management for
the US Air Force's GBU-15 and AGM-130 Smart Bomb
programs. Later supported the Mid-Course Guidance
(MCG) upgrade program for the AGM-130 Smart Bomb
and upgrade program for the Egyptian Air Force
(Peace Anubis). Duties included establishing and
monitoring the program schedule, budget and
quality performance, implementation of corrective
changes as needed and coordinating development
and submittal of proposals for new projects. Also
led process improvement teams as needed and
managed several of the major subcontractors. In
1990, headed the manufacturing planning and
proposal team for the US DoD's Brilliant Pebbles
Concept Development Program (part of the
"Star Wars" initiatives) for it's six
month duration. Also, implemented email and file
sharing to improve communication (it was new
technology then). |
| |
Rockwell,
Duluth GA |
1982
to
1987 |
Manager
of Manufacturing Engineering. Staffed and managed
a team for on-going production support and the
facilitization for the US Air Force's GBU-15
Smart Bomb production. Later managed the start up
for AGM-130 Smart Bombs. Also, developed
manufacturing inputs for proposals and supported
negotiations with the US Air Force and with the
major subcontractors. Duties also included
maintaining the process quality control metrics
(statistical quality control). |
| |
Rockwell,
Duluth GA
(formerly Collins Radio) |
1980
to
1982 |
Process
Engineer supported facilitization for a new
building in Duluth GA that later built US Air
Force TACAN radios, DoD GPS receivers, and US
Army AGM-114 Hellfire missiles. Specified process
equipment, supported procurement, installation
and check out. Developed manufacturing processes
and work instructions. Established performance
metrics and identified process improvements.
Managed the continuous process improvement
program. |
| |
Universal
Instruments, Binghamton NY |
1976
to
1980 |
Field
Service Engineer for New England and Eastern
Canada performing installations, customer
training, and repair support for automated
high-speed assembly equipment (robotics) used for
fabrication of electronic circuit boards. Also,
provided back-up support to Europe. |
| |
Raytheon,
Andover MA |
1971
to
1976 |
Started
as Assembly Technician fabricating harnesses and
control systems for the DoD's Missile Systems
Radar (Pave Paws) and later worked on fabrication
of the US Army's Hawk missile system's Command
and Control Battery. After two years moved to
Quality Assurance to test circuit cards,
harnesses, amplifiers, servo and power systems as
a Test Technician for the Hawk System High
Powered Illuminator (HPI) Radar. One year later
moved to position of Electronic Technician
programming and maintaining automated assembly
equipment (robotics). |
Education
| 1992 |
Associates
Degree - Industrial Engineering |
Southern
College of Technology |
Marietta,
GA |
| 1997 |
Bachelors
Degree - Industrial Engineering (with Management
Emphasis) |
Southern
Polytechnic State University |
Marietta,
GA |
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